Frequently Asked Questions

Below you can find answers to some of SoCal DBT’s most frequently asked questions:

Do you take insurance?

No, we are not in network with any insurance companies. We are happy to provide a monthly statement that you can submit for reimbursement if your PPO plan has out of network reimbursement.

How much will my insurance reimburse me?

This depends on your plan. The best way to find out is to call your insurance company directly, and ask them what they reimburse for out of network mental health providers. Make sure you ask if there is a deductible you need to meet before you can start receiving reimbursement.

What does a therapy session at SoCal DBT cost?

Please inquire directly about session fees. Therapy sessions are offered in 45, 60 and 90 minute time increments.  Skills classes run 2 hours.

Do you have sliding scale appointments available?

Due to the specialized training required in order to become a DBT therapist, the acuity of patients we treat, and our 24 hour a day, 7 day a week on call status to all clients, we do not slide for comprehensive DBT.

What is your cancellation policy?

We require 48 hours notice to cancel an appointment. Failure to give 48 hours notice will result in a charge of the full fee of your session.  For skills classes, there are no refunds or cancellations, but since our groups run in sync with one another, we can provide a free makeup in another group if you have to miss a class.

Can you do phone or video Sessions?

We do offer phone and zoom sessions. Therapy works better in person, so we prefer to see patients face to face, but with Covid-19, we are able to provide phone and zoom sessions. Please be aware insurance does not reimburse for phone sessions.

Are you available after hours?

All of our clients can reach us 24 hours a day via email and cell phone.

Do all of you work with kids, adolescents, couples and families?

All of our therapists have different specialties and populations they treat.  That’s what makes us so great; there is someone for everyone.  If you have a certain therapist in mind please let us know, and we will do our best to have you work with them.  Generally, Dr. Wallach works with teens, adults, couples, parents and families.  Rachel Jones sees children, teens, adults, parents and couples.  Daniele Lewin sees children, teens, adults and parents.  Angelique Poisson sees teens, adults, and parents.  Molly Ackerly sees teens, adults,, couples and parents.  Lucy Swank sees teens, adults, couples, and parents, and Susan Horvat sees adults and parents.

Contact Us

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